Customer Health Overview
Total Customers
232
✓ Healthy
Regular Customers
156
✓ Healthy
VIP Members
12
✓ Healthy
Active Members
146
✓ Healthy
Inactive Customers
86
⚡ Monitor
Membership Rate
63%
of customers have membership
Repeat Rate
67%
customers return
VIP Percentage
8.2%
of members are VIP
At-Risk Rate
37%
inactive/at-risk
This Month
₹6.24L
From
232
customers
Last Month
₹5.06L
Difference
+₹1.18L
increase
Customer Loyalty Heartbeat
How your membership system is driving repeat business
Repeat Customers
156
67% of all customers
New Customers
76
This month
Growth
+12
vs last month
4-Week Trend
Loyalty Rate
67%
of customers return
Customer Ratio
2.1:1
repeat to new ratio
Membership Distribution
Which Offers Are Working?
20% Off Next Visit
Used
89x
Revenue
₹67,000
Free Coffee with Purchase
Used
156x
Revenue
₹1,17,000
Birthday Special
Used
34x
Revenue
₹25,500
Loyalty Bonus
Used
67x
Revenue
₹50,250
Dashboard updates in real-time as transactions happen
Created By: Sukrat Kabeer Ray | Verbotix OS™